You pay your order with taxes and customs duties included.

Return shipping is free if you choose the carrier Schneider & Cie. AG. You will be refunded the full amount of your order. Bogarel pays the return shipping costs, taxes and duties directly to the carrier.

We deliver worldwide.

For a delivery in the European Union, in England, in Switzerland or in Monaco: Place your order directly from our website.

* Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

For a delivery in another country: Contact us at contact@bogarel.com or via contact form.

For a delivery in the European Union*, in England, in Switzerland or in Monaco: Delivery and return shipping are free.

* Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

For a delivery in another country: You are responsible for the return shipping costs, taxes and customs duties. To obtain information on delivery or return costs, please contact us by email at contact@bogarel.com or via contact form.

Delivery times are between 5 to 8 weeks for all countries where we deliver.

The manufacture of our products requires a particular care because:

• We want to offer you quality furniture. For this reason, the products are manufactured in Italy and in France by craftsmen.
• Bogarel products are eco-responsible: they are not mass-produced and stored. In order to limit their ecological footprint, they are finalized only if you order them.

Learn more about our commitments

You have 15 days to return an item after receiving your order. The right of retraction can be applied without any particular reason.

Return shipping costs within the EU, UK, Switzerland and Monaco: Free of charge if you choose Schneider & Cie. AG. You will be charged if you choose to return your order via another carrier.

Return costs from other countries:The return costs are at the buyer's expense.

You can pay for your order using one of the following payment methods:

• Credit cards (Visa, Mastercard)
• PayPal
• PayPal 4x free of charge
• Bancontact
• Sofort (Klarna)
• Twint
• GiroPay
• iDEAL

All our payment methods are guaranteed to be secure.

The security of your data is our priority.

Payments are made through the Adyen payment solution which incorporates the SSL security standard.

Your banking data is encrypted and does not pass through our servers. They are directly transmitted to the Adyen server which itself is connected to the banks' servers.

We have chosen this payment solution because it ensures a high level of security. Adyen's clients include: Uber, Ebay, Booking.com and Zalando.

To further protect our customers when making online card payments, you may be required to pass an authentication step at the time of payment as part of the 3-D Secure security measures.

3-D Secure is a secure Internet payment protocol. It includes the payment method of Visa and MasterCard. Depending on your banking service, you will receive an authentication request from your bank to validate the payment.

All Bogarel products are delivered as is.

When you receive one of our products, you don't need to assemble, screw, or anything else. You simply remove the product from its packaging and install it in your home, wherever and however you like.

Here is the list of materials of the Constellation cat tree in cork and their origin:

All our products are handmade in France and Italy with 100% European vegan materials.

Here is the list of materials used in the Constellation cat tree in cork and where they come from:

All our products are made by French and Italian craftsmen.

Each product is finalized only after it has been ordered: the final assembly is done in an Italian factory specialized in high-end furniture.

Here are the dimensions and the weight of the Constellation cat tree in cork:

All Bogarel products are delivered as is.

When you receive one of our products, you don't need to assemble, screw, or anything else. You just have to unpack the product and install it at home, wherever and however you want.

Maintaining the varnished cork half-spheres and trays

Before any action, remember to remove dust with a microfiber cloth. Do not use a vacuum cleaner to dust as it could scratch the lacquer.

CAUTION: Varnished cork is sensitive to stains caused by colored liquids (coffee, tea, wine), oils and greases (food), candles, wax or prolonged humidity (flowerpot).

For regular cleaning, we recommend using a soft damp cloth or sponge and dry with a soft dry cloth.

CAUTION: Do not use the abrasive side of the sponge or any other object that may be abrasive. Do not use solvents or alcohol to clean. Do not scrub and avoid making circles.

To remove stains, we recommend using a sponge with Marseille soap mixed with warm water. Then rinse with a soft damp cloth and dry with a soft dry cloth.

To remove scratches, we recommend using a nut (the fruit in the shell) by removing the shell and rubbing the fruit on the scratch with light pressure.

Maintaining chrome steel tubes

For regular cleaning, we recommend soaking a cotton cloth with Marseille soap mixed with lukewarm water. Rinse with a soft damp cloth.

To restore the shine, we recommend soaking a cotton cloth with table oil. Rinse with a soft damp cloth.

Maintaining the hemp rope scratching post

In order to remove ingrained hair and dust, we recommend using a clothes roller regularly.

For regular cleaning, we recommend soaking a cotton cloth with liquid Marseille soap mixed with lukewarm water. Rinse with a soft damp cloth.

Maintaining the velvet bedding and the velvet cushion

In order to remove embedded hair and dust from the velvet, we recommend using a clothes roller.

For regular cleaning of the bedding, we recommend soaking a cotton cloth with liquid Marseille soap mixed with warm water. Rinse with a soft damp cloth and dry immediately with a clean, dry cloth.

CAUTION: Do not rub too vigorously and do not wring out the velvet as this may distort it.

For regular cleaning of the cushion, we recommend that you put it in the washing machine following these instructions: delicate mode, maximum temperature: 30°, do not put in the dryer, bleach is not allowed.

CAUTION: Once out of the washing machine, please do not wring it out. We advise you to dry it flat to preserve it from distorting.

To remove grease stains from velvet, we advise you to spray degreaser on the stain after having absorbed the excess substance with an absorbent paper towel. Wait 1 minute and rub. Finally, rub the area with a cloth soaked in a mixture of water and mild soap to remove any remaining degreaser.

To remove coffee, ketchup, biros or other stains from velvet, we recommend rubbing firmly in a circular motion with a cloth soaked in a solution of water and Marseille soap after having absorbed the excess substance with an absorbent paper towel.

The scratching post is made from quality natural hemp rope. It is particularly resistant.

You can change the base of your cat tree as you wish. You can order a new velvet bed or a new natural hemp rope scratching post directly from our website in the Cat Trees category or the All Products category.

You can change the base of your cat tree as you wish.

You can order a new hemp rope scratching post or a new velvet bed directly from our website in the Cat Trees category or the All Products category.

The base of your Bogarel can be easily changed.

The hemp rope / velvet bedding on this base is fixed to a wooden tray. The wooden tray is held in place by 3 screws.

In order to change the hemp rope / velvet bedding, unscrew these 3 screws and carefully remove the wooden tray from the base of your Bogarel.

Once your new hemp rope / velvet bedding is attached to the wooden tray you received, place it correctly in the steel base and apply gentle pressure to make it fit.

Screw in the 3 screws to secure the wooden tray to the base of the product.

Once your new hemp rope / velvet bedding is attached to a wooden tray you received, place it correctly within the circle formed by the chrome steel tube and then gently press it in.

You can order as many colors of cushions as you want to change the look of your cat tree. We offer several colors of velvet cushions directly on our website in the Cat Trees category or in the All Products category.

The cork is FSC guaranteed (Forest Stewardship Council A.C) and the solid ash wood is PEFC guaranteed (Program for the Endorsement of Forest Certification). These certifications confirm that a specific forest area is managed according to their principles and criteria. They ensure that the products come from responsibly managed forests, which offer environmental, social and economic benefits.